| Solution ID: prim23139 |
| Application not responding when Importing/Exporting a large XER file. |
| Status: Reviewed |
| Version(s): 3.5.1, 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1, 7.0 |
From Primavera OCP
| Problem: | Application not responding error when Importing/Exporting a large XER file. |
| Problem: | Application not responding when Exporting large XER file. |
| Problem: | Application not responding error when Importing a large XER/P3 file. |
| Problem: | Problems Importing/Exporting large XER file (file size 90 megs). |
| Fix: | There is no known threshold for how large an XER file can be that will not Import/Export. However an extremely large file can cause application errors. Open Task Manager (<ctrl><alt><delete>). Then go to the Processes tab. Check the PM.exe process. If the CPU has a value greater than 00, it is still running. Let it run and it should eventually finish. (Might need to let it run overnight) Workaround: For Import: If possible have the person who Exported the Projects to the XER, break up the Projects into multiple XER files. Then Import each XER separately. For Export: Before Exporting, break up the Project into several Projects and Export them all separately. |