| Solution ID: prim12888 |
| Export takes a long time when exporting the OBS and Calendars. |
| Status: Reviewed |
| Version(s): 3.5, 3.5.1, 4.0, 4.0, 4.1, 4.1 |
| Problem: | When exporting an xer file, the export is querying the OBS and Calendar tables for unnecessary data. |
| Problem: | Export takes a long time when exporting the OBS and Calendars. |
| Cause: | When Exporting a project, all memo fields for the associated data are loaded into memory, not just for the data being exported. For example on login, all global calendars (this includes resource calendars) in the database and all OBS levels that you have assigned to your username are loaded into memory. Although the project open may have only one calendar and one OBS assignment, the program queries the database for memo fields of all the data loaded into memory. Also, the performance is very slow for users in a high latency environment. |
| Fix: | This known problem in Project Manager/Project Management has been corrected in version 3.5.1 Service Pack 6 and version 4.1 Service Pack 2. To download the latest Service Pack, see: |